Order & Shipping

You have the possibility of ordering our best specialities and delicacies online around the clock.

The ordering process is done in five simple steps:
1. place article in the shopping cart,
2. registration for new customers and confirmation of the shopping basket,
3. enter of your personal information,
4. acceptance of the general terms and conditions
5. safe handling of payment.

You can correct the contents of your shopping basket at any time or add new articles, or delete them. Only when you have confirmed the payment process (step 5) your order cannot be changed.

We accept almost all major credit cards (American Express, Diners Club, JCB, MasterCard, Visa). All payments are handled by the service providers 'mPAY24'. Therefore, we offer you maximum security in the processing of your payment process.

Upon successful completion of your order, you will receive a confirmation email, which informs you about the receipt of your order with us and contains a summary of articles you have ordered directly. This mail is still no confirmation of order. You get them on the next working day by one of our staff via email (see policies).

Currently we ship only in these 26 countries:  Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic and Hungary. There are more countries are added in the future. It is delivered by our home delivery, Post and DPD. For each order, we charge only the actual shipping costs (which are based on the actual weight of items ordered). Shipping: orders until 13h shipping task is done right on the next working day. Your order is only made from 13h your package can be placed only on the second business day shipping.

We hope you enjoy shopping at Meinl's Online Store!

In the course of the new EU VAT reform, we can only offer shipping within Austria in our online store until further notice. Of course, we also try to fulfill delivery requests to other countries to your satisfaction. 

In this case please contact our information with your individual request:
Phone: +43 1 532 33 34 2000


+43 1 532 33 34

During opening hours, you can reach our employees by telephone and by mail.
Send email


We'd like to keep you informed! Let's stay in contact.

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